Proof of Delivery
Enhancing Accuracy, Trust, and Efficiency
Helps distributors and delivery teams ensure every order arrives on time, documented, and verified.
In today’s demanding delivery environment, accuracy, visibility, and speed are essential. DQT’s integrated Proof of Delivery (POD) solution, built into DQT Mobile Apps, helps distributors and delivery teams ensure every order arrives on time, documented, and verified.
From live ETA tracking to signature capture and photo or video confirmation, DQT provides end-to-end visibility for both your team and your customers.
DQT’s Electronic Proof of Delivery (POD) replaces outdated paper processes with a secure, digital system that captures real-time delivery data, including electronic signatures, photos, videos, timestamps, and GPS based location.
This information syncs automatically across the DQT platform, connecting drivers, dispatchers, and customers for a unified delivery experience.
Key Features
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Delivery ETA Tracking
Know exactly when deliveries will arrive
- Remove uncertainty and reduce inbound calls to dispatch by letting both customers and employees view real-time delivery status.
- Provides live ETA updates so your team and your customers always know where orders are and when they will arrive.
- Improves customer satisfaction by giving transparency and reducing “Where’s my order?” calls.
- Allows proactive communication when delays occur, keeping everyone informed and operations smooth.
Pictures & Videos
Document proof images delivery
- Drivers use the mobile app to capture unlimited photos and video of large or complex deliveries, verifying condition and completion.
- Visual proof eliminates disputes by providing undeniable evidence of delivery location, condition, and timestamp.
- Allow customers to see the exact location the delivery was left if they are unable to be on site.
- Enable detailed documentation; photos of delivered materials including bard codes of product labels and video walkthroughs of large loads to support your accountability and service quality.
- Stored and linked to the order record so you can access proof when needed for claims, audits, or customer questions.
Signatures
Secure digital signatures for every day
- Obtain electronic signatures at point of delivery to reduce fraud claims, limit liability, and avoid unnecessary re-deliveries.
- Signature capture provides clear proof of who accepted the order, when and where—turning doubts into certainty.
- With signed proof instantly available, you minimize exposure and strengthen your delivery documentation.
Customer App Communication & Notifications
Keep customers up to date every step of the way
- Use your branded customer-facing app (or push/email/SMS notifications) to update recipients once delivery is complete—with proof attached.
- Deliver automatic notifications, to reinforce transparency and service excellence. Examples include:
- Your order has been delivered
- Photo of proof attached
- Signature on file
- Give customers self-service access to their delivery record, reducing calls and increasing satisfaction.
Available API
Integrated delivery data into all of your systems
- Our POD platform offers a robust API so you can integrate proof-of-delivery data directly into your ERP, e-commerce system or customer portal.
- Seamlessly capture POD signatures, photos, videos and delivery data and feed them into your existing workflows, dashboards or billing systems.
- Enable end-to-end automation—delivery complete triggers recording, image capture, customer notification, and your system updates—all in one flow.
