Customer Communications Made Simple
Proactively update customers with real-time delivery information across every channel.
Customer Communications from DQT makes it easy to proactively keep customers informed throughout the delivery process. With real-time delivery ETA tracking, customers know exactly when to expect their materials, reducing uncertainty and improving coordination at the jobsite.
Pictures, videos, and signatures provide clear proof of delivery and condition, creating transparency and confidence while helping resolve questions quickly and accurately.
Key Features
Click on a button for infoComms
API
Delivery ETA Tracking
Accurate arrival times for every delivery
Instantly view the live location and status of your entire fleet on a single, easy-to-navigate map—including direction of travel, speed, and activity level.
Dynamic Geofencing & Live ETA Updates
Use dynamic geofencing to know exactly where your fleet is compared to where they’re supposed to be.
Receive instant alerts when vehicles enter or leave job sites, loading zones, or delivery areas—ensuring accountability and on-time performance.Provide live ETA updates to your staff and customers, giving everyone real-time visibility into delivery progress.
This transparency helps improve scheduling accuracy, reduce check-in calls, and enhance customer satisfaction.
Pictures & Videos
Clear visual proof for every delivery
With advanced GPS tracking for smarter fleet management, DQT helps you review and analyze every completed, active, and scheduled delivery with real-time visibility to reduce costs and increase efficiency.
Completed Trips
Visualize the full delivery route, compare actual delivery times with ETAs, and identify deviations.Active Deliveries
Monitor trip progress, verify route compliance, and analyze stop durations at each delivery location.Scheduled Jobs
See what’s still pending for today to ensure staging and loading efforts are aligned and ready.
Signatures
Secure digital confirmations every time
DQTCam solutions gives you complete visibility into fleet operations and driver performance—reducing costs, increasing efficiency, and enhancing accountability.
DQT supports front, side, and rear camera coverage so you can see every angle of your vehicles in real time or on recorded footage.
Driver Coaching Program
Leverage integrated video and GPS data to support a driver coaching program.Identify risky behaviors, provide constructive feedback, and track improvement over time—helping you build a safer, more efficient fleet while reinforcing accountability.
Customer Communications
Real-time updates that keep customers informed
Fully customizable sorting and filtering (columns, sorts, grid order)
Stay on top of every order and delivery with real-time visibility and flexible tracking tools. Users can easily drill into order details, update information, and keep customers informed.
- Real-time order status, delivery photos, and proof-of-delivery signatures
- Customizable sorting, filtering, and column views
- Quick “Find” with dynamic, wildcard search by customer name, order number, and more
- “Easy Update” to adjust delivery status, reschedule dates, or upload photos outside the mobile app
- Delivery tracking at every stage; Pending, Active, or Completed, with estimated vehicle return times
Available API
Connect delivery data across systems
Key Dashboard Features
- Driver Behavior Dashboard: Monitor driving performance with data from front, side, and rear cameras plus GPS tracking. Identify risky behaviors, support coaching programs, and reinforce safe driving habits.
- Stop Deviation Reporting: Instantly see where drivers deviate from planned routes or stops, helping you reduce delays, improve delivery accuracy, and lower operational costs.
